Shipping policy

Order Processing Time

All orders are processed within 1–3 business days after your order is placed.

Business days are Monday to Friday, excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a confirmation email with your shipping details and tracking information when available.

Shipping Method

We currently ship orders using:

First-Class Mail®

Shipping Cost

Shipping fee:

Free shipping On All Orders

This shipping cost will be shown at checkout before you complete your purchase.

Estimated Transit Time

After your order has been processed, estimated delivery time is:

3–8 business days

Delivery times are estimates only and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside of our control.

Total Estimated Delivery Time

Total delivery time includes both processing and transit time:

Processing Time: 1–3 business days
Transit Time: 3–8 business days

Estimated total delivery time:

4–11 business days

Shipping Address

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If your package is returned due to an incorrect address, additional shipping fees may apply.

Order Tracking

Once your order ships, you will receive tracking information by email when available.

Please allow some time for tracking updates to appear after your order has been shipped.

Delays

Occasionally, shipping may be delayed due to carrier issues, high order volume, weather conditions, holidays, or other circumstances outside of our control.

Lost or Missing Packages

If your tracking shows that your package was delivered but you did not receive it, please check with your local carrier, neighbors, building reception, or mailbox area first.

If you still cannot locate your package, contact us and we will do our best to help.

Contact Us

For any shipping questions, please contact us at:

Email: support@impsse.shop

impsse
342 Queenstown Road London, SW11 8BW, United Kingdom